Accessibility on site

This statement applies to content published on . It does not apply to content on any other domains or subdomains that are reached via the links on this website.

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Use all screen sizes
  • Use only keyboard for navigation
  • Skip to main content links
  • Text resizing
  • Colour contrasts
  • Video captions, transcriptions and audio descriptions
  • Any content types or features that have been optimised to meet accessibility such as accordions, slideshow/carousels, tables and tabs.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible the website is

Parts of this website are not fully accessible. For example:

  • Some pages and document attachments are not clearly written
  • Some tables do not have row headers
  • Most pages have poor colour contrast
  • Some heading elements are not consistent
  • Some images do not have good alternative text
  • Some buttons / links are not identified with a discernible text
  • Some error messages are not clearly associated with form controls
  • Many older documents in PDF format are not fully accessible

What we do about known issues

We work to achieve and maintain WCAG 2.1 AA standards, but it is not always possible for all our content to be accessible. Where content is not accessible, we will state a reason, warn users and offer alternatives.

Technical information about this website’s accessibility is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the known issues listed below:

Colour Contrast is poor on most pages

There are several links / buttons without a discernible text

Some images do not have a good alternative text

Non accessible content

  • N/A

Some documents and content are exempt from the regulations (such as live video content and PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services), so we do not currently have any plans to make them accessible. But if you need to access information in one of these document types, you can contact us and ask for an alternative format.

Non compliance with the accessibility regulations

  • No video captions, transcriptions or audio descriptions
  • Colour contrast issues
  • Website content not navigable using a keyboard
  • Content in inaccessible documents such as old PDFs
  • Content in tables that are not marked up correctly
  • Content is not optimised to display on different screen sizes or orientation
  • No text alternatives for non-text content

Links without discernible text: This fails 2.4.9.

Non Text content (images) some missing text alternative: This fails 1.1.1.

Disproportionate burden


Reporting accessibility issues

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille or if you find any accessibility issues not listed on this page then please contact

We’ll consider your request and get back to you in ten working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How we test this website

This website was last tested for accessibility compliance on 25/03/2021 and these tests have been carried out internally, using Accessibility insights for Web.

Last updated

This statement was prepared on 25/11/2020. It was last updated on 25/03/2021.

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